Chuck's Carpet Cleaning

Home
About Us
What We Clean
Our Prices
Customer Testimonials
Cleaning Process
Area Rugs
Pet Odor and Stains
Our Four Legged Clients
Specials and Discounts
Contact Us
FAQ
Site Map

 

Thanks for your interest in Chuck’s Carpet Cleaning carpet cleaning process.  I hope this information helps you learn more about carpet cleaning and the processes we have used to get the carpets of satisfied clients in the area the cleanest they’ve ever seen!  

 

By reading this report you’ll learn the 10 important steps to a perfect carpet cleaning.  Then at the end of this report, you’ll find our cleaning  information along with a cleaning frequency chart.  

 

If you have any questions, please feel free to call me at any time.  

You may contact us by calling (804) 815-4180. I may also be reached at chuck@chuckscarpetcleaning.com.

 

 


                               THE HEAT MAKES THE DIFFERENCE
Steam Cleaning removes more soil than other systems because it uses super-heated 220° water flowing quickly under intense pressure to flush away dirt. Then a powerful vacuum system recovers the water.  Many cleaning machines only recover 40-50% of the water they put down. This just leaves your carpets too wet or they just spread the dirt around.

 

  

Carpeting & Floor Coverings are among the largest investments of many homes and businesses.

  

 

Here are some interesting facts

 

  • It is surprising that carpet cleaning often is poorly planned and assigned to inexperienced individuals. Janitors or weekend carpet cleaners usually do NOT have any formal training or industry certifications to clean your carpets. 

 

  • At Chuck’s Carpet Cleaning we strive to further education by attending industry certification schools.

 

  • You would not allow a weekend dentist with mail order credentials work on your teeth, right?  Same thing.

 

          It is surprising that carpet cleaning often is poorly planned and 

          is assigned to inexperienced individuals.

 

  • Some owners of cleaning companies buy the lowest priced equipment and cleaning products to save money.  

 

This means that your carpets could be subjected to rapid resoiling, color changes, and fiber deterioration or delamination if you have them clean your carpets. This leads to premature wear, damage, and replacement.

 

Another important factor is your home’s Indoor air Quality.

 

The use of the best available cleaning solutions and equipment, along with trained, knowledgeable technicians is essential to doing a GREAT job for you.

 

 

 

WHAT’S SO SPECIAL ABOUT Chuck’s Carpet Cleaning?

 

After all, other companies say they’re the best …

 

Who can you believe?

 

 HERE’S WHY YOU’LL LIKE US BEST !

 

OUR CARPET CARE PROCESS

 

TEN STEPS TO A CLEAN, HEALTHY CARPET

 

Chuck’s Carpet Cleaning offers carpet cleaning package options for your consideration.   Decide which options best suit your needs and budget. 

 

STEP 1 PREINSPECTION: We conduct a preinspection alongside of you to ensure all of your needs are met.

 

STEP 2 PREVACUUMING:  Carpet is really a gigantic air filtration system. It traps the soils tracked in by humans and pets, as well as minute particles of dust, mold spores, small insects and other microscopic matter that circulate through the air.

 

As a result, 70% to 80% of soil in carpet is comprised of particulate matter, such as dust, sand, carbon, human and animal hair, and flakes of skin.

 

These soils are not dissolved by water or carpet cleaning chemicals, and are best removed through     dry vacuuming.

 

IF dry soils are not removed prior to wet cleaning, they will hamper the effectiveness of the cleaning process. Therefore, vacuuming is an important first step in the carpet cleaning process.

 

Vacuuming frequently between cleanings is also the best way to lengthen carpet life and maintain high levels of appearance.

 

STEP 3 REMOVAL OF SPOTS: We offer spot and stain removal.

 

Some spots will come out during the extraction cleaning process, but often reappear, within a few hours to a few days, as the result of "wicking" (water and dirt rising to the surface) that occurs during the drying process. 

 

This is because the spot was not properly removed. We allow you the option of having spots removed properly. The spots can be properly removed after vacuuming and before cleaning. It is a good idea to remove spots as soon as they appear, even before the area is scheduled for cleaning. The sooner spots are removed, the easier they are to remove and the less likely they are to cause permanent appearance problems.

 

            WHAT ABOUT PET ODOR AND STAINS? 

 

Some carpets are damaged severely from pet urine stains and odor.  These stains and odor are usually removable!  We offer a special process for effective pet odor and stain removal – it’s very thorough and we have a free report on the entire process!  

 

STEP 4 PRESPRAY SOLUTION (Pre-conditioning your carpet) :Pre-sprays loosen and suspend the greasy and oily soils that adhere to your carpet fibers. These are the soils that vacuuming does not remove. Such soils exist everywhere, but are more noticeable, due to their concentration, in high traffic areas, such as just inside doorways, in hallways, in front of furniture, etc.

 

These soils often are tracked in from asphalt, automotive oil in driveways and parking lots. In addition, many food and beverage spills fall in this category.

 

To allow the prespray to do its job, it should be agitated with a carpet groomer (brush) and allowed to dwell for 10 to 15 minutes to loosen and emulsify the soil. The process is similar to soaking dishes before washing them, in order to allow dried food to loosen. 

 

SPECIAL SOLUTIONS FOR CHEMICALLY SENSITIVE

  • If you have known chemical allergies please let us know.We can utilize a special group of  products that are hypoallergenic.  We can also clean with clear water to remove soil.

 

STEP 5 CARPET AGITATION: Carpet agitation that offers spectacular results! This helps to work the prespray into the carpet freeing up the soil that needs to be removed.

 

STEP 6 EXTRACTION: This is the process of spraying hot water into the carpet then extracting the dirty water, leaving your carpet fresh and clean. Extraction is where the "rubber meets the road" (or, in this case, where the water meets the carpet).

 

 

The more soil and chemical residue left in the carpet the faster the carpet will re-soil.

 

The reason is that dust, dirt and other matter are attracted to residue like a magnet and adhere to it, quickly building up to re-soil the carpet.

 

If carpet starts to look dingy just a week or so after cleaning, it is likely that a considerable amount of soil-attracting residue was left in the carpet during the extraction process.

 

Lower quality chemicals also contribute to increased residue levels, another good reason to use an extractor with a higher Impact Rate and better flushing action to remove as much of that residue as possible. 

 

STEP 7 CARPET PROTECTION:  Most carpets have a stain/soil protection product applied at the mill. However these protective coatings wear off and are cleaned off over the years and should be re-applied periodically to keep the protection level in tact.

 

We offer a  protective finish after the carpet’s been cleaned – it enhances the carpet’s ability to resist soil & stains, makes the vacuuming easier, and the carpet cleans up better the next time you require service. 

 

Never have your carpets cleaned without requesting protector.  It’s cheap insurance against spills, spots, & stains.  In fact, we cannot truly warranty our cleaning over time without the application of our protective finish.

 

STEP 8 DRYING: There are a number of reasons why it's desirable for carpet to dry quickly. When carpet takes too long to dry in a warm and humid environment, the possibility of mold and mildew growth becomes a concern.

 

Moisture in the carpet: The less moisture left in the carpet, the more quickly it will dry. Unfortunately, most extractor machines do not have vacuum systems that are strong or efficient enough to promote quick drying.  This is primarily due to the distance the air and water must travel from the carpet to the recovery tank. 

 

We double back over the carpet to remove as much moisture as possible.

 

STEP 9 GROOMING:  The final step is to brush groom your carpet’s pile to enhance drying, to work the protector into the fiber, and to remove machine marks. This service is included with every carpet cleaning service.

 

STEP 10 APPLICATION OF DEODORIZER: Sometimes the application of a deodorizer or EPA Registered Carpet Sanitizer is necessary to get rid of bad odors. We make this option available offer available to you.

 

 

 

 

 

Residential Carpet Cleaning Frequency Chart

 

Did you know that according to the Institute of Inspection , Cleaning and Restoration (IICRC) you should have your carpets cleaned  AT LEAST 1 TIME PER YEAR depending on the amount of traffic . The IICRC is a professional association that trains & monitors cleaning technicians throughout North America. To help you decide how often your carpets need to be cleaned, I have included a graph from the IICRC S100 Standards. These standards provide the guidelines used by the Carpet Industry to give your carpet the longest life possible.

 

Cleaning Frequency Guidelines
from the IICRC Standard for Carpet Cleaning S001-1991

. Traffic Soil

Rating

 

Carpet Owner/Maintainer

Professional Carpet Cleaner/Restorer

Vacuuming

Spot Cleaning

Heavy-Use Area

Cleaning

Restorative Cleaning

Light Soil

1 time per week

Daily or as soon as the spots are noticed.

 

Traffic areas every 12-18 months

Every 2 years per manufacturer

warranty

Normal Soil

(Families with children, elderly)

1 to 2 times per week

Daily or as soon as the spots are noticed

Traffic areas every 6 to `12 months

Annually

Heavy Soil

(Families with pets, smoking)

2 to 4 times per week

Daily or as soon as the spots are noticed

Traffic area every 3 to 6 months

Semi-annually

(2 times annually)

Extreme Conditions

 (large families, multiple pets)

Daily

Daily or as soon as the spots are noticed

Traffic lanes every 2 to 3 months

Quarterly

(4 times annually

This table is intended to serve as a guideline for recommended cleaning frequencies from a public health perspective. Originally published in a letter from the U.S. EPA, this schedule has been adopted as part of the Institute of Inspection, Cleaning and Restoration Certification's (IICRC) Carpet Cleaning Standard S001-1991. Complete copies of the IICRC Carpet Cleaning Standard can be obtained by calling the Institute at 360-693-5675. (From: U.S. EPA Letter, January, 1989)

 

What do we recommend?

 

There's no doubt that regular, professional cleanings benefit both you and your carpet.  Removing unwanted contaminates from your carpet promotes a healthier indoor environment.  Properly maintaining your carpet prolongs its useful life.  We can help you determine how often you should clean your carpets during your cleaning visit.  Here are a few tips.

 

  • Clean your carpet sooner rather than later.  Soil buried in your carpet acts like an abrasive, accelerating the wear of face yarns, and soils are much harder to remove when they've been ground in over an extended period of time.

 

  • Vacuum regularly, especially in front of exterior doors where soils can accumulate.

 

  • Clean up spills when they happen.

 

  • Use products intended for use on carpets only.  Try water or carbonated water first.  If the spot remains use a non-residual product such as “Spotter Blotter”. 

 

  • Properly performed cleaning, even frequent cleaning, does not damage your carpet nor will it cause your carpet to soil more quickly.

 

  • ALWAYS consult a professional if you have questions about the care of your carpet.